FAQ

Where are you located?
Stor-N-Lok has four locations in the Nashville, Tennessee area, allowing us to serve a variety of surrounding neighborhoods and cities. Contact us if you’re looking for storage units near the Nashville areas of Midtown, Green Hills, Bellevue, Crieve Hall, and Hillsboro-Belmont, or near the cities of Brentwood, Belle Meade, Fairview, Franklin, Berry Hill, and Oak Hill.
What are your office hours?
The office is open between 8:00 AM and 5:00PM (from Monday to Saturday).
When can I get access to my unit?
Access hours vary according to each location, so be sure to check out your facility’s gate hours before driving out there. We calculated the hours of access so that there’s a better chance of noticing anyone attempting to enter with no authorization during the off hours, all while still allowing for convenient access to your possessions.
How far are you from the universities of Belmont and Vanderbilt?
Great question! Our facilities are only minutes from Belmont University and Vanderbilt University. We recommend that students rent our storage units while temporarily away as it will make moving back home and returning to campus in the fall much easier.
What is temperature control?
Temperature control is designed to help protect sensitive items while in storage by creating the ideal temperature levels inside your unit. Our storage units with temperature control are kept within a set temperature range, but one of our facilities offers climate control, too!

Do you offer vehicle storage?
Yes, you can store your vehicles out of the elements in our indoor storage units, but we also have a variety of outdoor spaces. Storing your vehicle in a unit or parking space is a task that requires preparation, so let us know if you have questions about this storage option.

What type of security do you offer?
Stor-N-Lok offers 24-hour video surveillance, good lighting, security gate access and perimeter fencing at all of our facilities so that you have the safety you need for your belongings. Investing in a highly secure storage facility is the same as investing in the future of your belongings.

What’s the job of the resident manager?
Our resident managers’ tasks include touring our facility features and maintaining the entire facility, inspecting the security and being aware of what is happening on the property in general. What’s more, having an on-site resident manager at your facility adds another level of security for you and your belongings, as he or she will be able to quickly assist customers on the spot.

How do I choose a unit?
Our website allows you to check unit availability and reserve one of our storage units with ease. We offer a variety of unit types, including drive-up storage units and temperature-controlled units, but you may also need help when it comes to choosing the right unit size. A space that’s too small will be difficult to navigate and a space that’s too big will cost more than you need to pay, so contact us if you have questions.

What is the next step?
In addition to being able to make a reservation online, you have the option to pay your rent from anywhere with an internet connection. If you prefer, you can visit your facility of choice and speak with the respective on-site manager. We’re happy to work with you through your entire self-storage process!